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Guy's & St Thomas' ACU

3.1
Overall Rating
Cost transparency
3.7
Care and Respect
3.6
Communication
3.4
Seamless Experience
3.7

Cost for key services

Initial consultation
£300
Blood screening tests
Basic scans
£150
IVF standard cycle
£3500
Egg freezing standard cycle
£3300
Follow-up consultation
£150
AMH test
£-
IUI
£1200
ICSI
£-
Egg/embryo storage
£350
To fully understand cost we've created a helpful guide here.
1.1
Age 30
Tubal blockage
NHS
Cost transparency
0.0
Care and Respect
2.0
Communication
2.5
Seamless Experience
0.0
1.8
Age 30
Tubal blockage
NHS
Unsuccessful Outcome
Cost transparency
0.0
Care and Respect
2.5
Communication
4.5
Seamless Experience
0.0
1.3
Age 30
Endometriosis
NHS
Cost transparency
0.0
Care and Respect
0.0
Communication
0.0
Seamless Experience
5.0
3.1
Age 32
Egg freezing
NHS
Successful Outcome
Fertility MOT
Frozen Embryo Transfer
Cost transparency
5.0
Care and Respect
2.5
Communication
2.0
Seamless Experience
3.0
2.3
Age 29
IVF
NHS
Successful Outcome
Frozen Embryo Transfer
Overall Feedback
Head consultant too busy. Not very empathetic. He made a lot of errors in prescibing medication. Some staff were amazing and very friendly. Communication was poor and often appointments made when the clinic was shut. Felt lack of support in a very difficult time. However, i have a wonderful baby boy now due to their hard work sonI am still forever thankful i think the main problem is under funding and under staffed
Cost transparency
3.0
Care and Respect
1.5
Communication
2.5
Seamless Experience
2.0
5.0
Age 36
IVF
Independently funded
Successful Outcome
Overall Feedback
The way this clinic deals with the payment package is so much better than other clinics I’d been to. It includes ALL treatments, boood tests everything so you don’t have the added stress of worrying about how much your spending at each visit!
Cost transparency
5.0
Care and Respect
5.0
Communication
5.0
Seamless Experience
5.0
2.9
Age 37
Poor Egg Quality
IVF
NHS
Unsuccessful Outcome
Overall Feedback
The clinic was nice and my overall experience was good, unfortunately I didn't get a positive result but my experience of the clinic was positive.
Cost transparency
2.5
Care and Respect
2.5
Communication
4.0
Seamless Experience
2.5
4.9
Age 42
IVF
Egg freezing
Independently funded
Successful Outcome
Overall Feedback
Wonderful place. Though I must stress it's important to get your physical health right before you start this process. Visit a nutrionalist prior to starting
Cost transparency
4.5
Care and Respect
5.0
Communication
5.0
Seamless Experience
5.0
3.1
Age 34
Independently funded
NHS
Successful Outcome
Frozen Embryo Transfer
Cost transparency
3.0
Care and Respect
4.0
Communication
2.5
Seamless Experience
3.0
3.1
Age 30
IVF
NHS
Successful Outcome
PESE/TESE
Overall Feedback
The clinic was fantastic, and the staff were kind, helpful and you felt listened to. However, the admin side was difficult. It was very hard to get through to the clinic to book appointments or if you had any queries. But i would still choose this clinic again for my next IVF.
Cost transparency
2.5
Care and Respect
5.0
Communication
1.5
Seamless Experience
3.5
4.4
Age 30
IVF
NHS
Successful Outcome
Frozen Embryo Transfer
Overall Feedback
Generally up beat and friendly staff. Some receptionist were a bit unfriendly but thats not usual with the nhs
Cost transparency
5.0
Care and Respect
5.0
Communication
3.5
Seamless Experience
4.0
3.8
Age 36
Cycle monitoring
Independently funded
Unsuccessful Outcome
Overall Feedback
I had my initial treatment there in the private ward not the NHS. The doctors were friendly, caring and super responsive. I always dealt with the same doctor unlike other clinics. The administrative support was though slow.
Cost transparency
3.0
Care and Respect
4.0
Communication
4.5
Seamless Experience
3.5
Would you recommend this clinic to a friend?
Guy's & St Thomas' ACU
St Thomas' Hospital, London, SE1 7EH

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02071818718

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