Shortlist

CRGH, Portland

3.3

Overall Rating

Cost transparency

2.9

Care and Respect

3.4

Communication

3.3

Seamless Experience

3.5

Cost for key services

Initial consultation

£240

Blood screening tests

£165

Basic scans

£-

IVF standard cycle

£3795

Egg freezing standard cycle

£3350

Follow-up consultation

£180

AMH test

£-

IUI

£-

ICSI

£1350

Egg/embryo storage

£360

To fully understand cost we've created a helpful guide here.

3.5

Age 27

IVF

Independently funded

NHS

Successful Outcome

Fertility MOT

Frozen Embryo Transfer

Cost transparency
3.0
Care and Respect
3.5
Communication
3.5
Seamless Experience
4.0

3.3

Age 35

Tubal blockage

ICSI

IVF

Egg freezing

NHS

Frozen Embryo Transfer

Overall Feedback

As an NHS patient I could not (or was discouraged from) contacting CRGH directly. The majority of the time I had to communicate with NHS doctors at UCLH. This works well some of the time, but during the steps of the process that occur at the CRGH (e.g. egg retrieval, embryo transfer, weekend appointments) patients should be given a direct contact. I only found an email address by chance. Ultimately the difficulty in communication adds more anxiety to an already very stressful situation. Other than this, I was very pleased with my care at CRGH and I do think the clinic works really well with UCLH. Overall I am pleased with my care and the partnership UCLH has with CRGH. Please note that some of my answers reflect the fact I am an NHS funded patient and, although I chose this as an option on the early on in the questionnaire, some questions do not provide answers that reflect NHS funded experience

Cost transparency
2.5
Care and Respect
4.5
Communication
2.5
Seamless Experience
3.5

4.0

Age 40

Uterine fibroids

Unexplained Infertility

IVF

Independently funded

Cost transparency
4.0
Care and Respect
4.0
Communication
4.5
Seamless Experience
3.5

3.4

Age 31

PCOS

Cycle monitoring

Independently funded

Unsuccessful Outcome

Fertility MOT

Overall Feedback

Very professional and knowledgeable staff. All results were very clear and chances of success were discussed. I moved to a clinic closer to me for ease but would recommend CRGH

Cost transparency
3.5
Care and Respect
3.0
Communication
3.5
Seamless Experience
3.5

3.9

Age 37

Egg freezing

Independently funded

Successful Outcome

Cost transparency
4.0
Care and Respect
3.0
Communication
4.0
Seamless Experience
4.5

2.6

Age 37

IVF

Independently funded

Successful Outcome

Overall Feedback

the consultant had no time for me it was not personalised she was patronising she didn't explain things in detail because i am a doctor - but my husband is a non medic so i had to keep reminding her of that

Cost transparency
3.0
Care and Respect
2.5
Communication
2.5
Seamless Experience
2.5

2.3

Age 36

Unexplained Infertility

IUI

IVF

Cycle monitoring

NHS

Successful Outcome

Overall Feedback

The treatment at UCLH is shared with CRGH, they are the clinic that does the egg collection and transfer of embryos. Both clinics I felt were clinically competent but both lacked in being caring and to make me feel like they cared about me and my treatment. It felt like a conveyor belt where I was just another patient. This is a shame because there is a huge deal of psychological pain and lack of control when you’re experiencing infertility. You feel very vulnerable and exposed. It would have been nice to have felt more human touch. Having said this I did get pregnant so I thank them immensely for what they have done for me. I would still use both clinics because I thought they were clinically good.

Cost transparency
0.5
Care and Respect
3.0
Communication
2.5
Seamless Experience
3.0

Would you recommend this clinic to a friend?

CRGH, Portland

230-232 Great Portland Street, London, W1W 5QS

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https://crgh.co.uk/

info@crgh.co.uk

02078372905

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CRGH, Portland

Cost for key services

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